Openreach Maintenance Level Target Fix Times
Clear by 23.59 day after next, Monday to
Friday, excluding Public and Bank Holidays.
For example, report Tuesday, clear Thursday.
Clear by 23.59 next day, Monday to Saturday,
excluding Public and Bank Holidays. For
example, report Tuesday, clear Wednesday.
Report 13.00, clear by 23.59 same day. Report
after 13.00 clear by 12.59 next day, seven days
a week, including Public and Bank Holiday.
Clear within 6 hours, any time of day, any day
of the year.