Our managed guest WiFi is robust and secure, enabling you to provide guest internet without compromising the integrity of your network.
Mobile device internet access is essential for our everyday working lives. That’s why it’s important to allow your guests access to the internet whilst they are visiting your premises.
What is guest WiFi?
A guest WiFi network is essentially a separate access point on your router. This helps to protect the primary network from security threats such as worms or malware, that could otherwise spread to devices on the same network.
For businesses such as hotels, restaurants and campsites, guest WiFi is a no brainer. Guests don’t lose touch with the outside world and your data isn’t compromised. Everybody wins!
What is managed guest WiFi?
FreeClix uses a cloud-based system for managed guest WiFi. This means that the internet provider, can manage, control, and troubleshoot your business or property’s network remotely. This removes the need for an on-site IT department to manage a building’s network.
Whilst unmanaged networks rely on businesses or individuals to set up their own network through a single access point; a managed network allows you to connect to the internet via multiple access points throughout a building, ensuring property-wide access.
In addition, traditional, unmanaged WiFi access points can only support a few devices connected at a time. Our managed WiFi not only provides the possibility of multiple access points, but these access points can also individually handle hundreds of devices each.
What are the benefits of managed guest WiFi?
A guest WiFi network is beneficial for the owner and those who use it.
The primary advantage of deploying a guest network is the increased security it offers. By segregating the network in this manner, you can control who has access to your company’s computers, servers, storage appliances and printers. This added level of security is crucial, as sophisticated malware can use a visitors’ laptop or mobile device as a launch pad to probe or attack machines on your network.
Moreover, setting up a guest wireless network for visiting clients, customers and vendors lets you keep your primary network’s security password secret. This is an important consideration given that many small businesses rely on a static passphrase for internal users. The alternative solution is to change the passphrase after each group of visitors leaves the premises—which is not a practical strategy.
- Control of usage
A guest network also lets you limit the internet resources available. Instead of allocating guests the same priority in bandwidth, you can restrict the guest network to a speed that offers reasonable access without affecting the performance available to you.
Your managed WiFi is managed by us, an internet provider, meaning you can cut the costs associated with needing an on-site IT department to manage and troubleshoot your property’s connection. You will also have access to cutting-edge wireless technology and have knowledgeable technicians on stand-by to help diagnose and solve any issues you run into.
With managed WiFi, we can simply add new access points or extenders to areas of a building that we notice have poor internet connection, before anyone is even affected by it. This is especially useful for large, multi-unit apartment complexes, large nationwide warehouse and chain-retail stores, hospitals, and enterprise offices.
Guest networks help add an improved level of convenience in connecting to your property to the internet. While the primary network should be protected with a very strong password — say 25–30 characters — you’d want to make your guest network’s password easier to type — maybe between 5–8 characters long. Your guests will appreciate the ease with which they can login to the WiFi!
Does guest WiFi slow down the main WiFi connection?
If your existing, main connection offers enough bandwidth, offering your guests WiFi should not slow down your main connection.
If you notice that you are struggling with slow speeds due to a guest network, then there are some simple solutions available. You can increase your bandwidth, set usage limits, upgrade your network, or limit the quality of service you provide. Ensuring your networks have passwords set up can also help stop unwanted users from accessing the service and consuming bandwidth that should be reserved solely for guests.
Why choose our Guest WiFi?
Accessing the internet without completing lengthy, time consuming forms is essential for positive user experience. With this in mind, we offer the management portal, Social-i. This is a cloud based platform that allows guests to login with ease by using their social media accounts, quick forms, vouchers or one click and connect.
Through analysis of the log data hosted in our cloud-based servers, Social-i is also able to provide you with valuable marketing information and footfall track monitoring. You can get enhanced social media interaction, content filtering and real-time insight into your guests’ online habits. It enables your business to develop superb customer relationship management, based on customer data and information that the platform can collect.
Our system can be delivered as an enhancement to your existing business infrastructure or as a completely new installation. The Social-i portal is fully compatible with Ubiquiti, MikroTik, Mojo & Ruckus Wireless hardware.
What are the main features of Social-i?
- Guest access the internet from a portal branded with your company logo, targeted promotions and localised content. There’ll be a continuous branded experience for users that serves as a constant reminder of your core values and USP.
- Detailed location analytics and reports – including guest demographics, frequency of visits and type of internet access. You can deliver real time, highly targeted marketing campaigns that will create loads of new revenue opportunities!
- A robust infrastructure designed to handle peaks and troughs in usage. You’ll get fast broadband even when demand is high.
- Full control over how much you charge your guests and limits required on duration and bandwidth. It’s totally flexible – simply choose the model that works best for your business!
- Integration with your Property Management system, CRM and email marketing platforms.
- A way for visitors to login using their favourite social media platform. Completely hassle free internet access for the duration of your guests’ stay.
- Full compliance with European legislation on lawful intercept, ensuring you are not liable should illegal activity be carried out by guests on your network.
- Gain user consent in compliance with GDPR.
There are endless ways Social-i can improve your business management. You can get more likes, followers, reviews and engage more with your customers by promoting targeted services, offers and rewards right under their noses.
With this solution, you can create loyalty, increase brand exposure and drive your profits!
Would you benefit from a guest WiFi platform?
Any business which has frequent visitors to their premises would benefit from offering guest WiFi. Whether you are a hotel, retail store, a campsite, an office, a warehouse, a café- the list goes on and on! Offering this level of customer service will set you apart from your competitors.
We can help provide your business with secure connectivity for your visitors, regardless of your location or industry. You can boost your customer engagement, get access to valuable marketing analytics and above all, keep your customers happy. Our solution provides you with so many advanced benefits, all whilst giving you peace of mind that your network is protected.
Want to get started?
Want to offer secure guest WiFi for your customers or improve the guest network you already have in place? Call FreeClix today using the links below, to speak to one of our friendly team.